Testimonials
PROVIDING CUSTOMER EXCELLENCE SINCE 2008
At The Heating Source Inc., we have always believed in providing excellent customer service whether we are installing a new furnace or repairing your HVAC system at home. See what our customers have said about us over the years. Then, after getting a better feel for our work, we hope that you call us to book an appointment.
Professional and Extremely Helpful
I wanted to pass on how pleased with are with our new fireplace. Not only does it produce heat, but it looks fabulous. The surround is perfect. I also wanted to say that your young men were a pleasure to deal with — courteous, professional, and extremely willing and competent.
Thank you again and all the best.
-Roberta M.
Great Team
To Bob Cook and all the staff at The Heat Source. I just want to say how pleased I am with the quality of service and the pleasant staff from the Salesman (Bob), to the staff in the showroom and the young men who came today to install my new fireplace. Everyone is courteous, helpful and polite. The boys today were exceptionally clean, polite and efficient. You have a great team, keep up the work, I will always recommend your company to my friends and family.
- DH
A Pleasure to Work with from Beginning to End
Just wanted to let you know what a pleasure it was dealing with The Heating Source. From the initial phone call with Belinda, the house call from Bob and then the installation of the new furnace with Matt and Mike.
We would not hesitate to recommend The Heating Source to anyone requiring service. Matt and Mike were very efficient and respectful of our home while doing the install.
Thanks again for a job well done.
- Carolyn and Robert M.
Prompt Furnace Problem Solvers at a Great Value
Cold morning, furnace not running, it's not a pilot light problem. House getting colder. Called The Heating Source and Matt was already nearby and arrived quickly. He worked on the furnace steadily and diligently until he found and resolved an obscure problem; Very pleased with promptness, politeness, effort and price.
- Robert
Available When It Counts Most
Christmas Morning the furnace wouldn't come on and gave them a call. They returned our call within the hour and were there right after two other service calls. Diagnosed the problem and had the heat running again very quickly. Great job by a wonderful family business.
- David D.
Experience The Heating Source Inc.
Great people. I had them install a humidifier on my furnace and quite enjoyed my experience.
- Craig M.
Extremely Helpful and Friendly
We approached three different companies when it finally came time to install air conditioning in our home. The quotes provided by The Heating Source were very detailed with the pricing broken down as requested. They took the time to answer our questions thoroughly, and all the staff was extremely helpful and friendly. The installation team was very knowledgeable and professional, and exceptionally clean! The unit they recommended was not the least expensive, but has exceeded our expectations and we would not hesitate to recommend them to anyone looking for heating or air conditioning solutions.
- Trevor J. C.
Clean Work at Competitive Prices
Great experience. Had entire HVAC as well as tankless water heater installed. Fair price and clean work.
- John H.
Always Trustworthy and Reliable
The Heating Source is a fantastic group of people. I have personally called them for 3 different homes, always getting excellent service. I also recommend them to many of my clients. As a Realtor, I can only refer clients to people or companies that I know will do a great job. All my clients are so happy with their new fireplaces or Furnaces and Air Conditioners. Trustworthy and reliable, always!
- Christine L.
Friendly Service All the Time
The people are so friendly, I called and advised them I needed a WETT certificate, was given an appointment date in the near future, they arrived early, I showed him the fireplace and woodstove and he did his measurements etc. I phoned another place the Saturday before, hadn't heard by Friday. I called again and finally received a call Tuesday but another company was set to come. Ordered what I need, will put in place and all will be done. Reasonable price.
- Victoria Y.
Extremely Helpful from Quote to Purchase to Installation
A big THANK YOU to everyone at The Heating Source! We purchased The Bentley and we couldn't be happier! Everyone was extremely helpful from my initial inquiry email receiving a prompt response from Mike with quotes, show room visit with Jennifer and Shane to finalize our purchase and our installation done by Matt. We love our unit and so glad we chose The Heating Source!
- Karine B.
Benefit from Their above and Beyond Customer Service
We have used The Heating Source for multiple jobs. They offer competitive pricing and above and beyond customer service. Choose The Heating Source if you would like a job well done. I would certainly recommend them to everyone!
- Kim Y.