- Adjala
- Alliston
- Beeton
- Schomberg
- Tottenham
- South Simcoe County
- New Tecumseth
- Innisfil Township
Frequently Asked Questions
Answer
Hours of Operation
Monday- Friday 9 am ~ 5pm
Saturday 10am ~ 2pm
Sunday CLOSED
Closed on Statutory Holidays
Location: 
We can be found in the end unit of 519 Victoria St East. The building is on the south side of Victoria Street East. Next door to the east of The Red Pine Inn.
Gas
What is the difference between B vent and direct vent?
B vent uses room air for combustion where as direct vent uses outside air for combustion.
Will my natural gas appliance work on propane?
Most new gas appliances are shipped from the factory setup for natural gas. The licensed gas installer will be able to convert the unit to propane.
How often do I need to change my furnace filter?
Check the documentation that came with your furnace. Recommendations vary based on a number of factors: the type of filter that you use, how many pets you have, whether anyone in your home has allergies, etc. If you use disposable fiberglass panel or electrostatic panel filters, you should change them anywhere from once a month to once every three months. Pleated filters generally last from 3 months to a year.
What is a BTU (British Thermal Unit)?
The British thermal unit (BTU or Btu) is a traditional unit of energy. It is approximately the amount of energy needed to heat one pound of water one degree Fahrenheit. One Btu is equal to about 1.06 kilojoules. It is used in the power, steam generation, heating and air conditioning industries.
"BTU" is used to describe the heat value (energy content) of fuels, and also to describe the power of heating and cooling systems, such as furnaces, stoves, barbecue grills, and air conditioners.
The amount of BTU output will help determine the amount of heat that will be delivered into a room. The higher the BTU, the more square footage can be heated.
Can I install a gas appliance myself?
Answer
Your gas should be installed by a Licensed Gas Technician who will certify that it has been properly installed.
Wood
What is a WETT certification and why do I need this?
Answer
WETT (Wood Energy Technology Transfer Usually you will be asked to have a WETT inspection by your insurance company. To ensure that your wood burning unit is safe to use.
WETT is a training organization. As such, WETT trains people who wish to get involved with the sale, installation, inspection and maintenance of wood heating appliances. Once people complete the training program and acquire enough experience, they become WETT certified in the specific area for which they sought training. WETT certification implies that they have met the educational and experience requirements.
Can I install my stove using an existing masonry chimney?
Answer
Yes, It is possible to install a stove using your existing masonry chimney. However, chimney must comply with the building code of your province. It usually needs to be lined with refractory bricks, metal, or clay tiles sealed together with fire cement. The diameter of the chimney must be the same as the stove's flue outlet. If your masonry chimney does not have the same diameter as the stove's flue outlet, you need to insert a stainless steel liner having the proper diameter. Otherwise, you may face draft problems.
How often does the door gasket in my wood burning stove or insert need to be changed?
Answer
The gasket should be changed as it becomes worn. One sign to look for is air leaking into the stove around the door. a sure sign that the gasket needs to be replaced is higher flame, less heating capacity and burning more wood. Another sign are black marks on the inside of the glass door. The cost to replace a gasket may vary. If you bring your door into The Heating Source we will replace the gasket for you.
Should I have a chimney thermometer installed for my wood stove?
Answer
Yes, your wood stove will burn cleaner between 400 and 800 degrees F. Monitoring the chimney thermometer will allow you to cut down on creosote build up in your chimney and reduce the risk of a chimney fire.
How often should I have my chimney cleaned?
Answer
You chimney should be cleaned at least once a year by a reputable chimney sweep. Keep your receipts for insurance purposes.
What is a down draft?
Answer
Homes today are well sealed, this can cause a wood burning appliance to draft towards the lower pressure in the room. Helpful Hint: